On Thu, Aug 29, 2013 at 05:39:33PM +, Elliott, Kevin C (DOR) wrote:
root@DorJnuASD-RT:~/Bin# ls -la /usr/share/request-tracker4/lib/RT/Condition/
total 60
drwxr-xr-x 2 root root 4096 Aug 29 09:24 .
drwxr-xr-x 17 root root 4096 Jun 11 11:27 ..
-rw-r--r-- 1 root root 2247 May 22 09:49
] Can't load UntouchedInHours module
On Thu, Aug 29, 2013 at 05:39:33PM +, Elliott, Kevin C (DOR) wrote:
[Thu Aug 29 17:32:17 2013] [critical]: Failed to load module
RT::Condition::UntouchedInHours. () at /usr/bin/rt-crontool line 307.
(/usr/share/request-tracker4/lib/RT.pm:351)
Failed
Good call. I've moved it over to /usr/local/share/request-tracker.
-Original Message-
From: Dominic Hargreaves [mailto:dominic.hargrea...@it.ox.ac.uk]
Sent: Friday, August 30, 2013 1:17 AM
To: Elliott, Kevin C (DOR)
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Can't
I'm working with Request Tracker 4.0.7 on Debian Wheezy 7.0.1 and am attempting
to configure rt-crontool and UntouchedInHours.pm as presented on the Wiki
(http://requesttracker.wikia.com/wiki/UntouchedInHours)
I'm running the following rt-crontool command:
/usr/bin/rt-crontool \
--search
On Thu, Aug 29, 2013 at 05:39:33PM +, Elliott, Kevin C (DOR) wrote:
[Thu Aug 29 17:32:17 2013] [critical]: Failed to load module
RT::Condition::UntouchedInHours. () at /usr/bin/rt-crontool line 307.
(/usr/share/request-tracker4/lib/RT.pm:351)
Failed to load module
