Re: [rt-users] Changing Default Values in RT

2013-02-25 Thread Emmanuel Lacour
On Fri, Feb 22, 2013 at 06:13:25PM +, Raymond Corbett wrote: Quick Ticket Creation Owner defaults to  ‘Me’    We would like the default to be  ‘Nobody’ no configuration way for this, you have to patch the file share/html/Elements/QuickCreate (not that difficult, but document

[rt-users] Changing Default Values in RT

2013-02-22 Thread Raymond Corbett
Is there a file that one can edit the changes/sets the default values in RT. The field we specifically want to change are right now is: Quick Ticket Creation Owner defaults to 'Me'We would like the default to be 'Nobody' [ARC]http://www.arcproductions.com/ Ray Corbett Technology