Hello,
I'm going to receive emails with this subject FOO BAR Changeset : 1234 FOO.
I want to include this message into ticket #1234 if it exists, or
create a new ticket if it doesn't (discarding this number, taking the
next free).
I think the easiest way to do this, is changing the email
I think you're going to be best off doing some sort of pre-processing
on the incoming e-mail. You might be able to do this in rt-mailgate
but I don't know how myself. I don't think you'll have any luck in a
scrip because by that point it's in its own ticket.
Hello,
I'm going to receive emails with this subject FOO BAR Changeset : 1234 FOO.
I want to include this message into ticket #1234 if it exists, or
create a new ticket if it doesn't (discarding this number).
I think the easiest way to do this, is changing the email subject
with a string at
