Tony,
Did you have any success with this? I'm trying to do something similar.
Thanks!
Jonathan
TONY JOHN - ERS, HCL Tech wrote:
Hi ,
Im trying to create a Child Ticket with a pdf attachment .The pdf which
needs to be attached to the Child Ticket should be same as the pdf
attached in
...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Tony John - ERS,
HCL Tech
Sent: Monday, December 28, 2009 11:50 PM
To: Jerrad Pierce
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Child Ticket Creation with PDF Attachment
Please could you
Please could you give me any example to get the url of parent ticket
attachment?
It's not complicated, but not trivial. See and adapt
Ticket/Elements/ShowAttachments
http://detach.optimism.cc/
Oooh! Thanks for that. Just what this nmh user has been wanting.
Hi ,
Im trying to create a Child Ticket with a pdf attachment .The pdf which needs
to be attached to the Child Ticket should be same as the pdf attached in the
Parent Ticket.The Template which I use fails to attach the Parent ticket pdf
attachment to the Child Ticket. The Template which I
Im trying to create a Child Ticket with a pdf attachment .The pdf which
needs to be attached to the Child Ticket should be same as the pdf attached
in the Parent Ticket.The Template which I use fails to attach the Parent
ticket pdf attachment to the Child Ticket. The Template which I tried is
Subject: Re: [rt-users] Child Ticket Creation with PDF Attachment
Im trying to create a Child Ticket with a pdf attachment .The pdf which
needs to be attached to the Child Ticket should be same as the pdf attached
in the Parent Ticket.The Template which I use fails to attach the Parent
ticket
