[rt-users] Closing all incidents by a specific Owner

Hello all, Is there a way (script/SQL) to close all incidents owned by one specific user? (mass closing) Regards, Tamas Szep

Re: [rt-users] Closing all incidents by a specific Owner

On Wed, Nov 19, 2014 at 11:11:53AM +0100, Tamás, Szép wrote: Hello all, Is there a way (script/SQL) to close all incidents owned by one specific user? (mass closing) you can use the WEB UI, search for all tickets wiht this owner, then in the search results, click on Bulk update and

Re: [rt-users] Closing all incidents by a specific Owner

Thank you very much, I will try one of those. Tamas On Wed, Nov 19, 2014 at 11:11:53AM +0100, Tamás, Szép wrote: Hello all, Is there a way (script/SQL) to close all incidents owned by one specific user? (mass closing) you can use the WEB UI, search for all tickets wiht this owner,