[rt-users] Custom Display of item in ticket for certain group??

2008-03-13 Thread Greg Evans
I made modifications as shown by someone on the list to add some items to the people section. For example, my People section of a ticket now looks like this: X People Requestors: [EMAIL PROTECTED] Real Name: Customers Real Name RT Username: username Home Phone: 555-555- Work Phone: Mobile

Re: [rt-users] Custom Display of item in ticket for certain group??

2008-03-13 Thread Joe Casadonte
On 3/13/2008 12:20 PM, Greg Evans wrote: Not even a clue where I might begin on this. Maybe a scrip that if the user is in Group B then change the password to 's? Not sure, so I thought I would ask. Actually, you're pretty close. 1) add a new Group right for people that will see the