subject:"\[rt\-users\] Custom actions in scrips"

Re: [rt-users] Custom actions in scrips

2015-12-16 Thread Tony Arnold

Matt, Thanks. I thought it may come down to what you suggest. Regards, Tony. On 16/12/15 14:17, Matt Zagrabelny wrote: > On Wed, Dec 16, 2015 at 5:52 AM, Tony Arnold > wrote: >> I'm writing a scrip (using the web interface) where I want to test who >> has sent a

Re: [rt-users] Custom actions in scrips

2015-12-16 Thread Matt Zagrabelny

On Wed, Dec 16, 2015 at 5:52 AM, Tony Arnold wrote: > I'm writing a scrip (using the web interface) where I want to test who > has sent a ticket and automatically reject it. (These are automatic > response tickets from another ticketing system, viz., LANdesk. The >

[rt-users] Custom actions in scrips

2015-12-16 Thread Tony Arnold

I'm writing a scrip (using the web interface) where I want to test who has sent a ticket and automatically reject it. (These are automatic response tickets from another ticketing system, viz., LANdesk. The tickets in question are merely acknowledgement of receipt and contain no useful information