Re: [rt-users] Custom fields in search results

2009-12-04 Thread William Graboyes
Hi Jake, When you have custom fields assigned to a On Thu, Dec 3, 2009 at 11:02 AM, elsif j...@elsif.net wrote: RT 3.8.5 on FreeBSD 6.2 using Apache 2.2.6 How can I have the search functions search and display custom fields? The page here:

Re: [rt-users] Custom fields in search results

2009-12-04 Thread William Graboyes
Hi Jake, Sorry for that last transmission, it sent without my consent. At any rate, when you have custom fields assigned to a queue, they will only show up in the query builder if you have that queue selected. Otherwise you would need to make the custom field global to be able to search without

[rt-users] Custom fields in search results

2009-12-03 Thread elsif
RT 3.8.5 on FreeBSD 6.2 using Apache 2.2.6 How can I have the search functions search and display custom fields? The page here: http://wiki.bestpractical.com/view/DisplayCustomFieldsInTicketSearch ...says that the conventional method doesn't work in 3.6 and above. I've created Custom Fields