I updated to 4.2.5 without any issues and am able to achieve what I wanted
the way you described.
Thanks.
On 22 Jun 2014 17:46, Guy Baxter gmbax...@gmail.com wrote:
Hi Kevin, thanks for the reply.
Unfortunately I'm running 4.0.1 and don't have that option. Is there any
way to do this without
Hi Kevin, thanks for the reply.
Unfortunately I'm running 4.0.1 and don't have that option. Is there any
way to do this without upgrading.
Thanks.
On Tuesday, 17 June 2014, Kevin Falcone falc...@bestpractical.com wrote:
On Tue, Jun 17, 2014 at 11:52:00AM +0100, Guy Baxter wrote:
I'm looking
Hello,
I'm looking to create a custom dashboard, similar to the way in which
QuickSearch functions. I would like it to display a list of queues, and
then show how many tickets are New, Open, Stalled for each queue.
In the query builder I seem to be stuck at the getting RT to count the
total
On Tue, Jun 17, 2014 at 11:52:00AM +0100, Guy Baxter wrote:
I'm looking to create a custom dashboard, similar to the way in which
QuickSearch functions. I would like it to display a list of queues, and then
show how many tickets are New, Open, Stalled for each queue.
In the query builder I
