Le 28/07/2016 à 09:47, Emmanuel Lacour a écrit :
>
>
> I see, I used a self made callback:
>
>
> $m->callback( CallbackName => "MassageClone", Clone => \$clone,
> CloneTicketObj => $CloneTicketObj, ARGSRef => \%ARGS );
>
>
> Which pass the original ticketobj, so with the new standard
> Massag
Le 28/07/2016 à 09:23, Reinhold Pescoller a écrit :
>
>>>
>> it should works (it works here). What version of RT are you using. Can
>> you send me the full error log?
>>
>>
>> I see that your callback is named "MassageCloneArgs". Is this a typo in
>> this email, there is no "Args" at the end.
>>
>
Le 26/07/2016 à 12:32, Reinhold Pescoller a écrit :
> Hi All,
>
> I have this question. Default rt sets for a new linked ticket (depend on
> or child ticket ) as requestor the requestor of the parent ticket. I
> would like to set the owner email address as requestor for the new child
> ticket.
>
Hi All,
I have this question. Default rt sets for a new linked ticket (depend on
or child ticket ) as requestor the requestor of the parent ticket. I
would like to set the owner email address as requestor for the new child
ticket.
Where can I change this behavior?
best regars
-
RT 4
