Hey Kevin,
That seems to be for Search Results, not the ticket, and by
default that includes the OwnerName. I went to the ticket section
of your link and there does not seem to be anything similar
Set($DefaultSelfServiceSearchResultFormat, qq{
'BA
On Fri, Dec 06, 2013 at 09:17:10AM -0500, Christopher Lasater wrote:
That seems to be for Search Results, not the ticket, and by
default that includes the OwnerName. I went to the ticket section
of your link and there does not seem to be anything similar
You didn't specify what/where/how
On Wed, Dec 04, 2013 at 11:39:15AM -0500, Chris Lasater wrote:
Is it possible to have the owner displayed in the Self Service page, so
that people know who
owns their ticket?
Update your config to include the owner?
Is it possible to have the owner displayed in the Self Service page, so
that people know who owns their ticket?
Chris
