I am trying to change the $ParseNewMessageForTicketsCC in the
RT_SiteConfig.pm.
I tried this:
# For ticket 226, need to add the following lines for a cc to be added
# from an email created ticket. added by DOC 20080422
Set($ParseNewMessageForTicketCcs, 1);
Set($RTAddressRegexp,
^([EMAIL
Try quoting the regex: Set($RTAddressRegExp, '^(content\blah\blah...)$');
At 11:00 AM 4/23/2008, lgrella wrote:
I am trying to change the $ParseNewMessageForTicketsCC in the
RT_SiteConfig.pm.
I tried this:
# For ticket 226, need to add the following lines for a cc to be added
# from an
