Thanks, I found it. I wonder if the lack of documentation is because this
is an option under DefaultValue()? It's not wrapped to make its own
function, so maybe the docs never picked it up under what I would think of
as an expected name?
On Wed, Nov 2, 2016 at 5:18 AM, Martin Wheldon <
martin.whel
Sorry that should be DefaultValue, not SetDefaultValue.
Should read the question more closely :(
Martin
On 2016-11-02 09:10, Martin Wheldon wrote:
Hi Alex,
The file below contains a example of how to set the default values for
a queue.
share/html/Admin/Queues/DefaultValues.html
Looks like
Hi Alex,
The file below contains a example of how to set the default values for a
queue.
share/html/Admin/Queues/DefaultValues.html
Looks like the SetDefaultValue method for Queues isn't documented or a
least I haven't found where, which seems odd
as I've always found RT to be very well doc
Hi all,
It hit me the other day that instead of trying to move the priority field
out of the details view, I could simply make a custom field for priority,
then set it in a script on ticket creation.
I see in the docs how to set a ticket's priority, but is there a way to get
a queue's priority val