o.
Cheers!
-Ashish
From: rt-users-boun...@lists.bestpractical.com
[rt-users-boun...@lists.bestpractical.com] On Behalf Of Aaron Guise
[aa...@guise.net.nz]
Sent: Monday, March 02, 2009 5:28 AM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Fwd: A little Scri
l.gov]
> Sent: Friday, February 27, 2009 10:50 PM
> To: Aaron Guise
> Cc: rt-users@lists.bestpractical.com
> Subject: Re: [rt-users] Fwd: A little Scrip help
>
> Aaron,
>
>
>Well, I'm at a loss as well. Sorry.
>
>
> Kenn
> LBNL
>
> On 2/26/2009 4:
This thread has triggered my spider sense as something which came across
a while back (possibly a couple years?) but all of my searching on my
archived mail isn't finding anything. You'd think with over 35,000
messages archived locally, I could find something. I will keep trying.
Aaron Guise
_
> From: rt-users-boun...@lists.bestpractical.com [
> rt-users-boun...@lists.bestpractical.com] On Behalf Of Kenneth Crocker [
> kfcroc...@lbl.gov]
> Sent: Friday, February 27, 2009 10:50 PM
> To: Aaron Guise
> Cc: rt-users@lists.bestpractical.com
> Subject: Re: [rt-users]
That makes two of us, anyway thanks for your assistance thusfar.
On Sat, Feb 28, 2009 at 6:20 AM, Kenneth Crocker wrote:
> Aaron,
>
>
>Well, I'm at a loss as well. Sorry.
>
>
> Kenn
> LBNL
>
> On 2/26/2009 4:58 PM, Aaron Guise wrote:
>
>> I thought of this scenario already, but I creat
.
-Ashish
From: rt-users-boun...@lists.bestpractical.com
[rt-users-boun...@lists.bestpractical.com] On Behalf Of Kenneth Crocker
[kfcroc...@lbl.gov]
Sent: Friday, February 27, 2009 10:50 PM
To: Aaron Guise
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Fwd: A little Scrip h
Aaron,
Well, I'm at a loss as well. Sorry.
Kenn
LBNL
On 2/26/2009 4:58 PM, Aaron Guise wrote:
> I thought of this scenario already, but I created the ticket from
> another external email address which is separate from my work one which
> RT Responds to. I am the owner of the ticket
I thought of this scenario already, but I created the ticket from another
external email address which is separate from my work one which RT Responds
to. I am the owner of the ticket data is merged with and hence I get one
email but I have a feeling it may be emailing twice as there is two ticket
Aaron,
Are the persons getting the Email in more than 1 role? FOr example; If
I am the Requestor & the Owner and someone merges a ticket into mine am
I getting 1 email as requestor and 1 as owner? Just a thought.
Kenn
LBNL
On 2/26/2009 3:17 PM, Aaron Guise wrote:
>
>
> -- Fo
-- Forwarded message --
From: Aaron Guise
Date: Fri, Feb 27, 2009 at 12:17 PM
Subject: Re: [rt-users] A little Scrip help
To: Kenneth Crocker
Yeah, Have double checked all of those scrips/templates again. The only one
that nets an output matching that is the MergeNotifier Templ
10 matches
Mail list logo
