Re: [rt-users] Hide Resolve in 4.0.5

2012-02-15 Thread Thomas Sibley
On 02/15/2012 10:01 AM, Christopher Lasater wrote: I removed the External Auth Config, LDAP Importer, and Logging, since they should not be related. I removed the lifecycles for testing and the issues still occurs, and also tested with and without devel mode. I do not see much in here that

Re: [rt-users] Hide Resolve in 4.0.5

2012-02-15 Thread Thomas Sibley
Please keep replies on the list. On 02/15/2012 11:37 AM, Christopher Lasater wrote: I had develmode on to go around the caching, but I still cleared the cache Apachectl stop Rm -rf /opt/rt4/var/mason_data/obj/* Apachectl start Then did a ctrl-F5 in firefox and took the attached

Re: [rt-users] Hide Resolve in 4.0.5

2012-02-15 Thread Thomas Sibley
On 02/15/2012 12:10 PM, Christopher Lasater wrote: I created a brand new Queue called test and gave my user the following permissions CreateTicket ReplyTicket SeeQueue ShowTicket ModifyTicket Your user will still pick up permissions from global group/role/user rights. I created a ticket,

Re: [rt-users] Hide Resolve in 4.0.5

2012-02-15 Thread Christopher Lasater
Found the Problem.. I had the Elements/Tabs file in my local folder. Thanks for the Help. RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 6, 2012

Re: [rt-users] Hide Resolve in 4.0.5

2012-02-14 Thread Thomas Sibley
On 02/14/2012 06:54 PM, Christopher Lasater wrote: Hey Guys, I just upgraded to 4.0.5 in our testing environment and was trying to test the new config option HideResolveActionsWithDependencies and ForceApprovalsView, which I like the idea of. Unfortunately, I can not get

Re: [rt-users] Hide Resolve in 4.0.5

2012-02-14 Thread Christopher Lasater
At home now, could the lifecycles impact this? I can email this tomorrow. --Original Message-- From: Thomas Sibley To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Hide Resolve in 4.0.5 Sent: Feb 14, 2012 7:57 PM On 02/14/2012 06:54 PM, Christopher Lasater wrote: Hey Guys