> From: rt-users-boun...@lists.bestpractical.com
> [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kenneth Crocker
> Sent: Sunday, March 11, 2012 1:14 PM
> To: RT User List
> Subject: Re: [rt-users] How are Reminders linked to tickets?
>
> Ulf,
>
> Rem
Ulf,
Reminders are Tickets with the type = "reminder" and they are linked to
other tickets via the LINKS table like any other ticket relationship.
Your problem could stem from the fact that the older versions of RT did not
automatically resolve a reminder when the ticker was resolved (not a
probl
We went recently through an upgrade from 3.2.2 to 4.0.5.
After the upgrade someone created a reminder. It now shows "Couldn't find
Ticket for reminder 75710. Please contact administrator." I tested a reminder
on another ticket, that one is working fine, but I can't find how it is linked
to the
