Re: [rt-users] Images in emails

2011-11-15 Thread Christopher Lasater
Is there a simple way to filter out known images? Everyone in my company has the same signature with 5 or 6 images in it. It would be nice if I can tell RT to not attach images with those specific names. RT Training Sessions (http://bestpractical.com/services/training.html) *

Re: [rt-users] Images in emails

2011-11-15 Thread Kevin Falcone
On Tue, Nov 15, 2011 at 11:58:09AM -0500, Christopher Lasater wrote: Is there a simple way to filter out known images? Everyone in my company has the same signature with 5 or 6 images in it. It would be nice if I can tell RT to not attach images with those specific names. You really want

Re: [rt-users] Images in emails

2011-11-04 Thread Ruslan Zakirov
Hi, No option out of the box and solving it wouldn't very simple. On Thu, Nov 3, 2011 at 11:44 PM, Kevin Fox root@gmail.com wrote: Hello all, I have finished setting up a new Ubuntu server running RT4.0.2, using modperl2/apache2 .  The issue that I am having is that when users send an

Re: [rt-users] Images in emails

2011-11-04 Thread Kevin Fox
Ah, ok then. Thanks for letting me know Ruslan. I assume that is because the original email is broken up into attachments and text, and the format of the original email is not kept? Thanks again, Kev On Fri, Nov 4, 2011 at 8:48 AM, Ruslan Zakirov r...@bestpractical.comwrote: Hi, No option

Re: [rt-users] Images in emails

2011-11-04 Thread Ruslan Zakirov
On Fri, Nov 4, 2011 at 6:20 PM, Kevin Fox root@gmail.com wrote: Ah, ok then. Thanks for letting me know Ruslan.  I assume that is because the original email is broken up into attachments and text, and the format of the original email is not kept? No, it's not broken up by RT, but by MUA

[rt-users] Images in emails

2011-11-03 Thread Kevin Fox
Hello all, I have finished setting up a new Ubuntu server running RT4.0.2, using modperl2/apache2 . The issue that I am having is that when users send an email with text and images in it, the images are being stripped out and shown as attachments in RT and the AdminCC/watcher emails. Example