On Fri, 30 Nov 2007, Kenneth Crocker wrote:
Jan,
My understanding of the SeeQueue and CreateTicket rights are that
they are related/coupled when creating ticket via WebUI. It's the same thing
as granting CreateTicket globally but also needing the email/correspondence
address of any
Jan,
My understanding of the SeeQueue and CreateTicket rights are that
they are related/coupled when creating ticket via WebUI. It's the same
thing as granting CreateTicket globally but also needing the
email/correspondence address of any queue you want to create a ticket in
using
In more versions of RT 3.6.x (all?) you can customizer per-user what
queues show up under Quick Search. This would be much better than
trying to monkey with rights.
On 11/30/07, Jan Grant [EMAIL PROTECTED] wrote:
Looking for an appropriate way to get the following behaviour, being
stymied by
Looking for an appropriate way to get the following behaviour, being
stymied by the
return unless $Queue-CurrentUserHasRight('SeeQueue');
line.
Basically: we have teams here. We're using RT predominantly internally
to manage inter-team requests (to stop them getting dropped on the
floor).
