-Original Message-
From: Kenneth Crocker [mailto:[EMAIL PROTECTED]
Sent: Friday, May 02, 2008 6:02 PM
To: Nelson Pereira
Subject: Re: [rt-users] Link issues in the Tickets section (ie: static
search)
Nelson,
I don't think you want the extra / at the end of RT::WebURL
https
-Original Message-
From: Kenneth Crocker [mailto:[EMAIL PROTECTED]
Sent: Thursday, May 01, 2008 3:30 PM
To: Nelson Pereira
Subject: Re: [rt-users] Link issues in the Tickets section (ie: static
search)
Nelson,
Navigate to Configuration-Tools-System Configuration and tell
me what
@lists.bestpractical.com
Subject: Re: [rt-users] Link issues in the Tickets section (ie: static
search)
Nelson,
Get into a unix session on your RT server (make sure you have
the
appropriate privileges), The navigate to the directory where the
RT_SiteConfog.pm file exists and make your changes
Hi Nelson,
Forgive me if I'm covering what you've tried already. To start out, in your
RT_SiteConfig, verify your WebPath and WebBaseURL settings. As an example,
here's the relevant settings from an existing RT setup:
Set($WebPath , /rt);
Set($WebBaseURL , http://10.0.0.15:$WebPort;);
This
@lists.bestpractical.com
Subject: Re: [rt-users] Link issues in the Tickets section (ie: static
search)
Hi Nelson,
Forgive me if I'm covering what you've tried already. To start out, in
your RT_SiteConfig, verify your WebPath and WebBaseURL settings. As an
example, here's the relevant settings
It sounds like your $DefaultSearchResultFormat may be broken. Did you
set this in RT_SiteConfig.pm? If not, check it in RT_Config.pm to make
sure nothing got messed up there.
Barring anything there, go to Advanced on /Search/Build.html in your
browser. Look at the bottom text box, as that
Anyone have an idea about the issue I am having?
Nelson
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Nelson
Pereira
Sent: Tuesday, April 29, 2008 2:52 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Link issues in the Tickets
*From:* [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] *On Behalf Of *Nelson
Pereira
*Sent:* Tuesday, April 29, 2008 2:52 PM
*To:* rt-users@lists.bestpractical.com
*Subject:* [rt-users] Link issues in the Tickets section (ie: static search)
Hi all
Hi all,
I've noticed a problem that I'm unsure when it actually started.
When you click on the Tickets link (
https://domain.com/Search/Build.html) at the top of the page in RT at a
glance,
When you click on one of the tickets that show up, the link is wrong,
hence brings you to a page
