Re: [rt-users] Lockdown CC and AdminCC

2015-08-24 Thread Matt Zagrabelny
On Mon, Aug 24, 2015 at 4:51 AM, Joseph D. Wagner j...@josephdwagner.info wrote: I need to limit what users can enter into CC and AdminCC. I cannot have them entering email addresses for those without logins. What do you mean by without logins? The email address needs to correspond to a user

Re: [rt-users] Lockdown CC and AdminCC

2015-08-24 Thread Joseph D. Wagner
What do you mean by without logins? The email address needs to correspond to a user that already exists on the system? Yes. Here's what happened. A privileged user entered an external email address into the CC field, which did not have an account. RT autocreated an account for that person,

[rt-users] Lockdown CC and AdminCC

2015-08-24 Thread Joseph D. Wagner
I need to limit what users can enter into CC and AdminCC. I cannot have them entering email addresses for those without logins. How can I limit or secure this? Joseph D. Wagner

Re: [rt-users] Lockdown CC and AdminCC

2015-08-24 Thread Matt Zagrabelny
On Mon, Aug 24, 2015 at 2:02 PM, Joseph D. Wagner j...@josephdwagner.info wrote: What do you mean by without logins? The email address needs to correspond to a user that already exists on the system? Yes. Here's what happened. A privileged user entered an external email address into the CC

Re: [rt-users] Lockdown CC and AdminCC

2015-08-24 Thread Bill Cole
On 24 Aug 2015, at 15:40, Matt Zagrabelny wrote: On Mon, Aug 24, 2015 at 2:02 PM, Joseph D. Wagner j...@josephdwagner.info wrote: What do you mean by without logins? The email address needs to correspond to a user that already exists on the system? Yes. Here's what happened. A privileged