Re: [rt-users] Migrating RT3.8 database to RT4.2

Thanks, that looks like it could be an option too. Digging through the docs more, I see that there are two utilities that could be more useful: rt-serializer rt-importer If I'm reading it correctly, I can use rt-serializer to export the contents of the RT3.8 database and then take that and

Re: [rt-users] Migrating RT3.8 database to RT4.2

Hi Lee, The typical upgrade path is to take a backup of your database (I think that's what Matt was pointing out), restore it on the new machine, then follow the steps in 6b in the README: https://bestpractical.com/docs/rt/4.2/README.html (It's good to read the whole README, but those are

Re: [rt-users] Migrating RT3.8 database to RT4.2

On Mon, Feb 8, 2016 at 3:35 PM, Lee Wiscovitch wrote: > There is no import/export feature that I can use right? https://www.bestpractical.com/docs/rt/4.2/backups.html -m - RT 4.4 and RTIR Training Sessions (http://bestpractical.com/services/training.html) *

[rt-users] Migrating RT3.8 database to RT4.2

So first off, somehow never used a mailing list before so if I'm doing this wrong many apologies ;) We're currently running RT3.8.11 on Ubuntu and it's functioning about as best as we can expect. I'm currently documenting/testing installing RT4.2 via aptitude on Debian Jessie. We're trying