Matt Wells mosaic451.com> writes:
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>
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> Hi all, first let me say thanks for all the great data on this list.
It's one of the most active I'm on. Thank you all.
> I have a question on a multi-tenant system I'm bringing up in dev. In
testing the isolation of queues and tickets was easy
Hi all, first let me say thanks for all the great data on this list. It's
one of the most active I'm on. Thank you all.
I have a question on a multi-tenant system I'm bringing up in dev. In
testing the isolation of queues and tickets was easy enough; however one
item within the ticket became an
Hi all, I hope everyone is getting ready for a good weekend.
I have a questions about multi-tenant and white labeling. We have a need
for a few customers to be white labeled and I've been searching all over
for the best way to get this done. Just to be clear by white labeling I'm
mean that our
On Wed, Dec 12, 2012 at 09:05:34AM -0800, Thomas Sibley wrote:
On 12/12/2012 08:12 AM, CB wrote:
Thanks. I understand that it's possible to have multiple queues. Is
it possible to have a multi-tenant setup i.e. one RT install with
each tenant
having its own environment e.g. domain,
On Wed, Dec 12, 2012 at 09:05:34AM -0800, Thomas Sibley wrote:
On 12/12/2012 08:12 AM, CB wrote:
Thanks. I understand that it's possible to have multiple queues. Is it
possible to have a multi-tenant setup i.e. one RT install with each tenant
having its own environment e.g. domain, users,
Why would you prefer a single monolithic RT instance rather than a
handful of separate ones?
Efficiencies in administration overhead and hardware requirements
(depending on the relative volume of transactions, of course) are two
that spring to mind immediately.
Would tend to agree. In
On Thu, 13 Dec 2012, Shuvam Misra wrote:
...
(i.e. multi-tenant support), will anyone want to set up separate servers
then? I would have thought the reverse question is the natural one.
Having read only the last thee mails and not much time now,
I only want to tell, we did exactly tht, we did
The overall-rights-matrix on only-one-userbase makes it
difficult to wall in each of the groups, so they never
see or notice one of the others. It *is* possible, but
error-prone, if the 'groups' try to administer their own
'set of queues'. One wrong click or 'right' and information
leaks
On 13 Dec 2012, at 10:56, Shuvam Misra shuvam.mi...@merceworld.com wrote:
The overall-rights-matrix on only-one-userbase makes it
difficult to wall in each of the groups, so they never
see or notice one of the others. It *is* possible, but
error-prone, if the 'groups' try to administer
Personally, I'd do multi-tenant through virtualisation. Still only
one piece of hardware, but you're keeping the data more effectively
segregated. You could simplify and centralise your configuration through
scripts, so you didn't have to configure each tenant by hand.
I too was wondering
On 12/13/2012 10:42 AM, Shuvam Misra wrote:
I too was wondering what would I do if I took a browser-based app like RT
and needed to run multi-tenant setups on a single physical server. One
option is of course virtualisation, but another could be just running an
Apache with multiple virtualhost
Am 13.12.2012 um 21:20 schrieb Thomas Sibley t...@bestpractical.com:
On 12/13/2012 10:42 AM, Shuvam Misra wrote:
I too was wondering what would I do if I took a browser-based app like RT
and needed to run multi-tenant setups on a single physical server. One
option is of course
On 12/13/2012 12:26 PM, Rainer Duffner wrote:
Yup, works great. That's essentially what we do. You'll want a
mod_fcgid, mod_fastcgi, or reverse proxy deployment. You can't
use mod_perl to run multiple copies of RT because of the global
Perl interpreter state.
I think it would be
without affecting anyone else). From what I can see there is one local
config file for all of RT and it's not possible to specify multiple domains.
Cameron
From: Kenneth Crocker [mailto:kenn.croc...@gmail.com]
Sent: Wednesday, 12 December 2012 4:14 p.m.
To: CB
Subject: Re: [rt-users] Multi-tenant
On 12/12/2012 08:12 AM, CB wrote:
Thanks. I understand that it's possible to have multiple queues. Is it
possible to have a multi-tenant setup i.e. one RT install with each tenant
having its own environment e.g. domain, users, admin rights etc. Each tenant
can log in to its own domain and
Is it possible to set up RT 4 in a multi-tenant environment? Each tenant
would have their own domain name/look/queues/scrips etc without requiring a
separate RT install.
Cameron
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