Re: [rt-users] Owner Query - Custom

2015-11-13 Thread Matt Zagrabelny
Hi Marcelo, On Fri, Nov 13, 2015 at 10:17 AM, Marcelo Calado | TBS TAX Services wrote: > > Thanks Matt! > > I've been working on it, But I have no idea how to set up this! > > I would like to use the something like "WHERE" clause to filter my results > from Users

Re: [rt-users] Owner Query - Custom

2015-11-13 Thread Marcelo Calado | TBS TAX Services
rsday, November 12, 2015 10:09 AM To: Marcelo Calado | TBS TAX Services <mcal...@tbstaxservices.com> Cc: rt-users <rt-users@lists.bestpractical.com> Subject: Re: [rt-users] Owner Query - Custom On Wed, Nov 11, 2015 at 10:21 AM, Marcelo Calado | TBS TAX Services <mcal...@tbstaxservic

Re: [rt-users] Owner Query - Custom

2015-11-12 Thread Matt Zagrabelny
On Wed, Nov 11, 2015 at 10:21 AM, Marcelo Calado | TBS TAX Services wrote: > Hi, > > I want to change (if possible) settings, under Permissions , modify the > permissions that are allowed or denied for only the RT User's to be Owner's > when I create a new ticket

[rt-users] Owner Query - Custom

2015-11-11 Thread Marcelo Calado | TBS TAX Services
- From: Matt Zagrabelny [mailto:mzagr...@d.umn.edu] Sent: Tuesday, November 10, 2015 4:38 PM To: Marcelo Calado | TBS TAX Services <mcal...@tbstaxservices.com> Cc: rt-users <rt-users@lists.bestpractical.com> Subject: Re: [rt-users] Owner Query - Custom Hi Marcelo, On Tue, Nov 10,

[rt-users] Owner Query - Custom

2015-11-10 Thread Marcelo Calado | TBS TAX Services
Hello! When I trying to create a ticket on RT 4.09, I'd like to select just the RT User's of Owner field on the basics table in the right side. I'd like to select only the RT User's on my Owner Query! Is it Possible? How Can I do this? I can't see the Watcher's! Owner: Nobody

Re: [rt-users] Owner Query - Custom

2015-11-10 Thread Matt Zagrabelny
Hi Marcelo, On Tue, Nov 10, 2015 at 8:42 AM, Marcelo Calado | TBS TAX Services wrote: > Hello! > > > > When I trying to create a ticket on RT 4.09, I’d like to select just the RT > User’s of Owner field on the basics table in the right side. > > > > I’d like to select