Please ignore my previous email re: Permission Denied while using
CommandByMail. As it turns out it I was confusing this error with
CommmandByMail when it was really just a simple RT permissions issue
(users couldn't respond to tickets).
Thanks,
Matt
--
Matt Adams
Development Network
Hi folks:
I've installed RT::Extension::CommandByMail and configured it according
to
http://cpansearch.perl.org/src/FALCONE/RT-Extension-CommandByMail-0.08_01/INSTALL.
So far so good.
When I try and email a ticket with commands (e.g., Priority or
TimeWorked) I get the following response: