Re: [rt-users] Permission Denied while using RT::Extension::CommandByMail

2009-11-19 Thread Matt Adams
Please ignore my previous email re: Permission Denied while using CommandByMail. As it turns out it I was confusing this error with CommmandByMail when it was really just a simple RT permissions issue (users couldn't respond to tickets). Thanks, Matt -- Matt Adams Development Network

[rt-users] Permission Denied while using RT::Extension::CommandByMail

2009-11-18 Thread Matt Adams
Hi folks: I've installed RT::Extension::CommandByMail and configured it according to http://cpansearch.perl.org/src/FALCONE/RT-Extension-CommandByMail-0.08_01/INSTALL. So far so good. When I try and email a ticket with commands (e.g., Priority or TimeWorked) I get the following response: