Hi Kenn,
I don't think that there's an easy solution without changing RT code to
prevent the change earlier. At least I haven't found anything about it
in the list or wiki. I have similar requirements here and solved it with
setting back the newValue to oldValue, e.g. if the user shouldn't have
To all,
I have a Custom Field that has two values, Yes and No. I have
granted ModifyCustomField to a certain group. When someone of that
group modifies that CF, I want to disallow or stop that update from
occuring if the ticket owner is the same person modifying the CF. Is
that really