[rt-users] Questions about User accounts.

2008-03-26 Thread Greg Evans
Good mid-morning (my time), I am looking for a possible solution to what I see as a possible issue that may arrive in our use of RT. A good Example would be a family Person email address Account Dad [EMAIL PROTECTED] dad Mom [EMAIL PROTECTED]

Re: [rt-users] Questions about User accounts.

2008-03-26 Thread Kenneth Crocker
Greg, Actually, that could be done a couple ways. Which way is best would be determined on what you want to do with the account info. All four members of the family could be members of Group Family. This group has the rights to create, own, modify, delete, etc. tickets in the queue