Re: [rt-users] RT 3.6 requires two or three logins with firefox and IE

2008-01-03 Thread Jesse Vincent
Alexandr Ciornii wrote: Hi, Jesse, 2007/12/26, Jesse Vincent [EMAIL PROTECTED]: On Fri, Dec 14, 2007 at 02:47:08PM -0800, Kenneth Crocker wrote: If not, has anyone at BestPractical seen some consistent set of circumstances (and appropriate fixes) that would lead us to a resolution to the

RE: [rt-users] RT 3.6 requires two or three logins with firefox and IE

2008-01-03 Thread Patterson, Craig
, January 03, 2008 9:58 AM To: Kenneth Crocker Cc: rt Users Subject: Re: [rt-users] RT 3.6 requires two or three logins with firefox and IE Hello. 2008/1/3, Kenneth Crocker [EMAIL PROTECTED]: I agree with Stephen. How did you come across this as the answer or what led you to look

RE: [rt-users] RT 3.6 requires two or three logins with firefox and IE

2008-01-03 Thread Stephen Turner
At Thursday 1/3/2008 10:08 AM, Patterson, Craig wrote: As I'm about to apply this patch, I have one question. Will the patch be implemented in the next release of RT? I'm on 3.6.4 with no plans of upgrading in the near future, so basically, what I'm asking is, should I move the

Re: [rt-users] RT 3.6 requires two or three logins with firefox and IE

2008-01-03 Thread Kenneth Crocker
Alexandr, Thanks a bunch. We tried and it worked, of course. I'm wondering if a warning should be included for those ORACLE users to be aware of the need to for the exclusive session locking. That would save someone a whole bunch of time. Why was this not a problem with our 3.4.4 version?

Re: [rt-users] RT 3.6 requires two or three logins with firefox and IE

2008-01-02 Thread Stephen Turner
At Sunday 12/30/2007 08:26 PM, Alexandr Ciornii wrote: Did you tried adding 'Transaction' argument when creating session? Patch is attached. P.S. If it will not help, another solution is to fix Apache::Session. -- Alexandr Ciornii, http://chorny.net Well I'm amazed - we've had this problem

Re: [rt-users] RT 3.6 requires two or three logins with firefox and IE

2008-01-02 Thread Kenneth Crocker
Alexandr, I agree with Stephen. How did you come across this as the answer or what led you to look at this as a possible answer? I'm passing this off to our techy specialists. THANKS! Kenn LBNL On 1/2/2008 1:38 PM, Stephen Turner wrote: At Sunday 12/30/2007 08:26 PM, Alexandr

Re: [rt-users] RT 3.6 requires two or three logins with firefox and IE

2007-12-30 Thread Alexandr Ciornii
Hi, Jesse, 2007/12/26, Jesse Vincent [EMAIL PROTECTED]: On Fri, Dec 14, 2007 at 02:47:08PM -0800, Kenneth Crocker wrote: If not, has anyone at BestPractical seen some consistent set of circumstances (and appropriate fixes) that would lead us to a resolution to the file-session problems

Re: [rt-users] RT 3.6 requires two or three logins with firefox and IE

2007-12-26 Thread Jesse Vincent
On Fri, Dec 14, 2007 at 02:47:08PM -0800, Kenneth Crocker wrote: Jesse, It seems to me that there are some few RT users that have gone to the file-session method due to some problems with the session table in the DB, especially in ORACLE. Are there now some fixes we can

Re: [rt-users] RT 3.6 requires two or three logins with firefox and IE

2007-12-14 Thread Joop
Kenneth Crocker wrote: To All, I would like to hear from ANYONE who has RT 3.6.4 on ORACLE 9+ and have managed to get session control to work properly with FireFox or IE using either the DB sessions table OR SPECIFICALLY straight to data file. We are going straight to data file, have

Re: [rt-users] RT 3.6 requires two or three logins with firefox and IE

2007-12-14 Thread Kenneth Crocker
Jesse, It seems to me that there are some few RT users that have gone to the file-session method due to some problems with the session table in the DB, especially in ORACLE. Are there now some fixes we can download that will allow us to drop the file-session methodology and go back to using

Re: [rt-users] RT 3.6 requires two or three logins with firefox and IE

2007-12-13 Thread Kenneth Crocker
To All, I would like to hear from ANYONE who has RT 3.6.4 on ORACLE 9+ and have managed to get session control to work properly with FireFox or IE using either the DB sessions table OR SPECIFICALLY straight to data file. We are going straight to data file, have made sure our URL's are

Re: [rt-users] RT 3.6 requires two or three logins with firefox and IE

2007-12-13 Thread John D Groenveld
In message [EMAIL PROTECTED], Kenneth Crocker writes: I would like to hear from ANYONE who has RT 3.6.4 on ORACLE 9+ and have managed to get session control to work properly with FireFox or IE using either the DB sessions table OR SPECIFICALLY straight to data file. We Apache timed out

Re: [rt-users] RT 3.6 requires two or three logins with firefox and IE

2007-12-13 Thread Kenneth Crocker
John, So, what did you do? I assume you went to filesystems-session. Do you still have a dbl-login problem? Were you able to get around it? I've been ready to install 3.6.4 for quite awhile, but I am loathe to put anything into production that has an inherent bug as bothersome as this one.

Re: [rt-users] RT 3.6 requires two or three logins with firefox and IE

2007-12-12 Thread John D Groenveld
In message [EMAIL PROTECTED], John D Groenveld writes: My WAG is that Firefox and IE are doing parallel requests and triggering an Apache::Session::Lock::File deadlock which is somehow forcing the session to be invalidated. Most RT users probably use MySQL and Postgres and RT defaults to using

Re: [rt-users] RT 3.6 requires two or three logins with firefox and IE

2007-12-10 Thread Jesse Vincent
Oddly, sometimes I can connect localhost:8082 with Firefox without being prompted multiple times and sometimes it takes three times. Opera nor lynx ever have this problem. I've had all sorts of problems with Firefox and cookies on localhost, both with RT and with other apps. Bes,t Jesse

Re: [rt-users] RT 3.6 requires two or three logins with firefox and IE

2007-12-10 Thread John D Groenveld
In message [EMAIL PROTECTED], John D Groenveld writes: I have perl-5.8.8, apache 2.6, mp 2.0.3 and RT 3.6.5 under Solaris 10 and Oracle 10. With firefox2 and IE, I am prompted to authenticate two or three times before I can navigate RT pages without prompting. However, with lynx and opera I

[rt-users] RT 3.6 requires two or three logins with firefox and IE

2007-12-06 Thread John D Groenveld
Bizarre problem I could not spot with Google which leads me to believe I'm doing something very wrong. I have perl-5.8.8, apache 2.6, mp 2.0.3 and RT 3.6.5 under Solaris 10 and Oracle 10. With firefox2 and IE, I am prompted to authenticate two or three times before I can navigate RT pages

Re: [rt-users] RT 3.6 requires two or three logins with firefox and IE

2007-12-06 Thread Jesse Vincent
On Thu, Dec 06, 2007 at 03:03:26PM -0500, John D Groenveld wrote: Bizarre problem I could not spot with Google which leads me to believe I'm doing something very wrong. I have perl-5.8.8, apache 2.6, mp 2.0.3 and RT 3.6.5 under Solaris 10 and Oracle 10. With firefox2 and IE, I am

Re: [rt-users] RT 3.6 requires two or three logins with firefox and IE

2007-12-06 Thread John D Groenveld
In message [EMAIL PROTECTED], Jesse Vincent writes: It's almost certainly the case that you have multiple valid DNS domain names for your RT server. And RT's cookies are tied to a specific domain. Something like this: http://rt/ http://rt.mycompany.com/