[rt-users] RT 4.0 - Exclude deactivated users from ajax email completion?

2011-11-18 Thread Hersker, Steve
When a user leaves, we deactivate their RT account by removing ...be granted rights as well as putting TERMINATED and the date in the Comments field. In RT 3.8, we used RTx::EmailCompletion and by removing user access RT (or ...be granted rights - to be honest, I don't remember which) it

Re: [rt-users] RT 4.0 - Exclude deactivated users from ajax email completion?

2011-11-18 Thread Ruslan Zakirov
On Fri, Nov 18, 2011 at 8:24 PM, Hersker, Steve shers...@tngus.com wrote: When a user leaves, we “deactivate” their RT account by removing “…be granted rights” as well as putting TERMINATED and the date in the Comments field. You should mark users as disabled. Even if you revoke rights they

Re: [rt-users] RT 4.0 - Exclude deactivated users from ajax email completion?

2011-11-18 Thread Hersker, Steve
When a user leaves, we “deactivate” their RT account by removing “…be granted rights” as well as putting TERMINATED and the date in the Comments field. You should mark users as disabled. Do you mean uncheck Let this user access RT? RT Training Sessions