Re: [rt-users] RT Approvals

2015-09-18 Thread Todd Wade
On 9/11/15 9:47 AM, Kobus Bensch wrote: I have setup approvals following this doc: https://www.bestpractical.com/docs/rt/4.2.12/customizing/approvals.html. I would like to setup multiple approvers based on a value in a custom field. Is this possible and if so can anybody point me in the right

[rt-users] RT Approvals

2015-09-14 Thread Kobus Bensch
Hi I have setup approvals following this doc: https://www.bestpractical.com/docs/rt/4.2.12/customizing/approvals.html. I would like to setup multiple approvers based on a value in a custom field. Is this possible and if so can anybody point me in the right direction or to a doc that I can

Re: [rt-users] RT Approvals

2015-09-14 Thread Emmanuel Lacour
Le 14/09/2015 10:27, Kobus Bensch a écrit : > Hi > > I have setup approvals following this doc: > https://www.bestpractical.com/docs/rt/4.2.12/customizing/approvals.html. > > I would like to setup multiple approvers based on a value in a custom > field. Is this possible and if so can anybody

[rt-users] RT Approvals

2015-09-11 Thread Kobus Bensch
Hi I have setup approvals following this doc: https://www.bestpractical.com/docs/rt/4.2.12/customizing/approvals.html. I would like to setup multiple approvers based on a value in a custom field. Is this possible and if so can anybody point me in the right direction or to a doc that I can

[rt-users] RT Approvals

2008-01-11 Thread Roger Mastrude
Hi. I've been beating my head against the wall trying to get RT approvals working so we can use it for change management. I'm getting this error message in file warn: Jan 11 11:40:33 isdws76250 RT: Use of uninitialized value in hash element at /opt/rt3/lib/RT/Action/CreateTickets.pm line 863.