Re: [rt-users] RT intermittently fails to send mails after recent Debian Update

2012-08-01 Thread Nehmer Torben
Hi there, the various questions in order: Did any perl modules get updated as part of the upgrade? from dpkg.log: 2012-07-27 15:11:55 upgrade libplack-perl 0.9980-1~bpo60+2 0.9986-1~bpo60+1 What version of Email::Address is installed? That would be 1.889 (using the Debian package 1.889-2).

Re: [rt-users] RT intermittently fails to send mails after recent Debian Update

2012-08-01 Thread Nehmer Torben
Hi, I have made a few more experiments here: First, I tried to forward a failed message. It failed again, but differently. rt.log says: [Wed Aug 1 14:05:40 2012] [error]: : `/usr/sbin/sendmail -oi -t` exited with code 75 (/usr/share/request-tracker4/lib/RT/Interface/Email.pm:465) [Wed Aug 1

[rt-users] RT intermittently fails to send mails after recent Debian Update

2012-07-31 Thread Nehmer Torben
Hello, I am using RT 4 on an Debian Stable using the backports builds. On Saturday we updated the installation to 4.0.5-3~bpo60+1 in response to the latest security advisory. Since then, we have intermittent problems in the mail communication originating from the RT system. Most of the mails

Re: [rt-users] RT intermittently fails to send mails after recent Debian Update

2012-07-31 Thread Jack Zabolotnyi
You missing recepient: as you can see in logs, rt is trying to send message to To: AdminCc of CANCOM Tickets Ticket #53293:;, but there is no recepient's email address (and postfix drops such message). Please check your users and verifu if all of them have email address and if in your ticket

Re: [rt-users] RT intermittently fails to send mails after recent Debian Update

2012-07-31 Thread Jim Brandt
Did any perl modules get updated as part of the upgrade? What version of Email::Address is installed? (perl -e 'use Email::Address; print $Email::Address::VERSION;') On 7/31/12 6:51 AM, Jack Zabolotnyi wrote: You missing recepient: as you can see in logs, rt is trying to send message to To:

Re: [rt-users] RT intermittently fails to send mails after recent Debian Update

2012-07-31 Thread Thomas Sibley
On 07/31/2012 02:44 AM, Nehmer Torben wrote: [Tue Jul 31 08:47:07 2012] [crit]: rt-4.0.5-31511-1343724427-334.53293-4-0@CANCOM: Could not send mail with command `/usr/sbin/sendmail -oi -t`: rt-4.0.5-31511-1343724427-334.53293-4-0@CANCOM: `/usr/sbin/sendmail -oi -t` exited with code 75 at

Re: [rt-users] RT intermittently fails to send mails after recent Debian Update

2012-07-31 Thread Thomas Sibley
On 07/31/2012 03:51 AM, Jack Zabolotnyi wrote: You missing recepient: as you can see in logs, rt is trying to send message to To: AdminCc of CANCOM Tickets Ticket #53293:;, but there is no recepient's email address (and postfix drops such message). Please check your users and verifu if all of