Hi folks,
We're using RT 3.6 here -- the packages from Debian lenny -- and I'm
curious if there's a 'right' way to handle our situation. We
authenticate users against LDAP. We've had spam problems in the past,
so we don't accept tickets via e-mail unless the user has logged into
the web
Hi Everyone,
RT is setup and everything is working great for the most part. I'm using
the LDAP overlay to auto create accounts when someone with an existing
email sends a request. This works fine, but when someone sends an email
that does not exist in LDAP, three messages are returned to this
