Hi,
Date: ... you see in the history comes from email headers and RT doesn't
change them. We wrote code to deal with this, but I don't know if it's in
4.0 or if it only would be in 4.2.
On Wed, Apr 17, 2013 at 3:46 AM, Pete Beebe
pete.be...@jibeconsulting.comwrote:
Hello,
I've noticed a
Sent: Wednesday, April 17, 2013 12:50 AM
Subject: Re: [rt-users] RT ticket body shows GMT time instead of PST (GMT -7)
in the Date: field
Hi,
Date: ... you see in the history comes from email headers and RT doesn't
change them. We wrote code to deal with this, but I don't know if it's in 4.0
Hi Ruslan,
Upon further testing it seems that v4.0.10 does have this fix in place for new
transactions, only.
It doesn’t appear that it corrects older RT records. Does that functionality
sound correct to you?
Either way, it’s good to know that the newer release addresses this for new
Hello,
I've noticed a discrepancy in the time displayed in the ticket body when an
transaction is entered via e-mail. Looking at the SMTP headers directly from
the RT GUI it shows the time as being correct in the Received: sections of
the header however the Date: field shows the time in GMT.
