Re: [rt-users] RTAddressRegexp - not clear to me

2010-08-02 Thread Joseph Spenner
--- On Tue, 7/27/10, Joseph Spenner wrote: From: Joseph Spenner Subject: Re: [rt-users] RTAddressRegexp - not clear to me To: rt-users@lists.bestpractical.com Date: Tuesday, July 27, 2010, 2:29 PM --- On Tue, 7/27/10, Mike Johnson wrote: You need to include both, the queue email addresses

Re: [rt-users] RTAddressRegexp - not clear to me

2010-07-29 Thread Joseph Spenner
--- On Tue, 7/27/10, Mike Johnson wrote: >From: Mike Johnson >Subject: Re: [rt-users] RTAddressRegexp - not clear to me >To: "Joseph Spenner" >Cc: rt-users@lists.bestpractical.com >Date: Tuesday, July 27, 2010, 11:56 AM > >You need to include both, the queue ema

Re: [rt-users] RTAddressRegexp - not clear to me

2010-07-28 Thread Mike Johnson
ause hey.. free lemons. > > > --- On *Tue, 7/27/10, Mike Johnson * wrote: > > > From: Mike Johnson > Subject: Re: [rt-users] RTAddressRegexp - not clear to me > To: "Joseph Spenner" > Cc: rt-users@lists.bestpractical.com > Date: Tuesday, July 27, 2010, 2:3

Re: [rt-users] RTAddressRegexp - not clear to me

2010-07-27 Thread Joseph Spenner
If life gives you lemons, keep them-- because hey.. free lemons. --- On Tue, 7/27/10, Mike Johnson wrote: From: Mike Johnson Subject: Re: [rt-users] RTAddressRegexp - not clear to me To: "Joseph Spenner" Cc: rt-users@lists.bestpractical.com Date: Tuesday, July 27, 2010, 2:35 PM It&

Re: [rt-users] RTAddressRegexp - not clear to me

2010-07-27 Thread Mike Johnson
It's really a safeguard, because not everyone that uses your RT instance is "smart" enough to prevent loops from happening. And my example showed 2 queues... but you only need email address and a "goofy" user for a loop to happen that will cripple the system. I've had end-users reply to an email

Re: [rt-users] RTAddressRegexp - not clear to me

2010-07-27 Thread Joseph Spenner
--- On Tue, 7/27/10, Mike Johnson wrote: You need to include both, the queue email addresses, AND anything that forwards email to RT.   That setting prevents RT from sending emails that will "loop" infinitely in your system.   For example.   RT is setup with the basic autoreply, and reply on

Re: [rt-users] RTAddressRegexp - not clear to me

2010-07-27 Thread Mike Johnson
You need to include both, the queue email addresses, AND anything that forwards email to RT. That setting prevents RT from sending emails that will "loop" infinitely in your system. For example. RT is setup with the basic autoreply, and reply on correspondence etc. RT has 2 queues, supp...@here

[rt-users] RTAddressRegexp - not clear to me

2010-07-27 Thread Joseph Spenner
Upon nearly completing my RT installation, and running: # make initialize-database I got the message: == [Tue Jul 27 17:12:29 2010] [error]: The RTAddressRegexp option is not set in the config. Not setting this option results in additional SQL queries to check whether each address belongs to R