I resolved my situation -- see inlines below (hoping this will help
out others):
The right that needs to be added is ShowArticle for Privileged (in
the Global Group Rights)
-Behzad
On Feb 16, 2010, at 4:14 PM, Behzad Mahini wrote:
B) ACL settings for my RTFM
RT 3.8.4
RTFM-2.4.2
My RTFM is installed, and my root user could easily create 'New
Articles' (with their Links being either based on: other tickets, or
URL's, or articles), and associate it to 'Classes 'Topics'.
However, my regular users can't 'Create Articles', and get the
following