Re: [rt-users] RTFM rights

2011-01-13 Thread Kurt Engle
...@bestpractical.com To: rt-users@lists.bestpractical.com Sent: Wednesday, January 12, 2011 3:12:50 PM Subject: Re: [rt-users] RTFM rights On Tue, Jan 11, 2011 at 02:05:06PM -0800, Kurt Engle wrote: Yes, there are many articles with this title... but I am not finding an answer. I would like

Re: [rt-users] RTFM rights

2011-01-12 Thread Kevin Falcone
On Tue, Jan 11, 2011 at 02:05:06PM -0800, Kurt Engle wrote: Yes, there are many articles with this title... but I am not finding an answer. I would like to grant the ability for a group of privileged users to create 'Topics' under a 'Class'. I have created my group and populated

[rt-users] RTFM rights

2011-01-11 Thread Kurt Engle
Yes, there are many articles with this title... but I am not finding an answer. I would like to grant the ability for a group of privileged users to create 'Topics' under a 'Class'. I have created my group and populated it with members, I have created my RTFM class and assigned the group 'all

Re: [rt-users] RTFM rights Question

2009-07-10 Thread Hossein Rafighi
Many thanks. I did as per your suggestion. All worked okay yesterday. But today, when I search for Articles I receive: Error loading http://abcd.ca:Moved Permanently. Any Ideas? Hossein Kevin Falcone wrote: On Wed, Jul 08, 2009 at 09:59:17AM -0700, Hossein Rafighi wrote: If an

Re: [rt-users] RTFM rights Question

2009-07-08 Thread Kevin Falcone
On Mon, Jul 06, 2009 at 03:07:54PM -0700, Hossein Rafighi wrote: Hi Kevin, I am not sure if this is related to my problem, but when a privileged user does a mouse over on an article the url reads: https://mydomain.ca/RTFM/Article/Display.html?id=## but when an un-privileged user does the

Re: [rt-users] RTFM rights Question

2009-07-08 Thread Hossein Rafighi
If an unprivileged user does a search for articles they can find them, but those articles don't show the Referred to by links, and therefore these users can't see the body/contents of articles. Privileged users can see the Referred to by and can click on the link and read the contents. Do I

Re: [rt-users] RTFM rights Question

2009-07-08 Thread Kevin Falcone
On Wed, Jul 08, 2009 at 09:59:17AM -0700, Hossein Rafighi wrote: If an unprivileged user does a search for articles they can find them, but those articles don't show the Referred to by links, and therefore these users can't see the body/contents of articles. Privileged users can see the

Re: [rt-users] RTFM rights Question

2009-07-06 Thread Kevin Falcone
On Jul 3, 2009, at 1:33 PM, Hossein Rafighi wrote: I have rt-3.8.4 and rtfm-2.4.2 installed on a linux system. When an unprivileged users does a search for an article s/he sees them, but when these articles are clicked on, they don't see the link for the content of any article. My

Re: [rt-users] RTFM rights Question

2009-07-06 Thread Hossein Rafighi
Sorry. At global level my group rights for Unprivileged, Privileged, and Everyone is: SeeClass, SeeCustomField, and ShowArticle Hossein Kevin Falcone wrote: On Jul 3, 2009, at 1:33 PM, Hossein Rafighi wrote: I have rt-3.8.4 and rtfm-2.4.2 installed on a linux system. When an

Re: [rt-users] RTFM rights Question

2009-07-06 Thread Hossein Rafighi
Hi Kevin, I am not sure if this is related to my problem, but when a privileged user does a mouse over on an article the url reads: https://mydomain.ca/RTFM/Article/Display.html?id=## but when an un-privileged user does the mouse over on the same article s/he sees a different directory

[rt-users] RTFM rights Question

2009-07-03 Thread Hossein Rafighi
Hi All, I have rt-3.8.4 and rtfm-2.4.2 installed on a linux system. When an unprivileged users does a search for an article s/he sees them, but when these articles are clicked on, they don't see the link for the content of any article. My privileged users don't have this problem! They can