If an unprivileged user does a search for articles they can find them, but those articles don't show the "Referred to by" links, and therefore these users can't see the body/contents of articles. Privileged users can see the "Referred to by" and can click on the link and read the contents. Do I make sense?
Cheers, Hossein Kevin Falcone wrote: > On Mon, Jul 06, 2009 at 03:07:54PM -0700, Hossein Rafighi wrote: > >> Hi Kevin, >> I am not sure if this is related to my problem, but when a privileged >> user does a mouse over on an article the url reads: >> https://mydomain.ca/RTFM/Article/Display.html?id=## but when an >> un-privileged user does the mouse over on the same article s/he sees a >> different directory >> https://mydomain.ca/SelfService/Article/Display.html?id=## >> > > I'm confused. I thought your problem was that your Unprivileged > users didn't see Article contents. > Now it sounds like the problem is something else? > > The SelfService version of the Article Display is not identical > to the privileged display. You can compare > local/plugins/RT-FM/html/SelfService/Article/Dispaly.html > to > local/plugins/RT-FM/html/RTFM/Article/Dispaly.html > > to see what is skipped. > > If you'd like to add data back in, do a local overlay of the > template or send a patch to add a callback and use the callback to add > data. > > -kevin > > >>>>> these articles are clicked on, they don't see the link for the content >>>>> of any article. My privileged users don't have this problem! They can >>>>> search and see the articles and links! I've set the group rights on >>>>> global and class level in rtfm to: See Class, ShowArticle, and >>>>> ShowArticleHistory for Everyone and Unprivileged users. Any Ideas? >>>>> > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: sa...@bestpractical.com > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > > -- _____ _____ _____ _ _ _ _ ____ Hossein Rafighi |_ _|| _ \ |_ _|| | | || \_/ || __|TRIUMF, 4004 Wesbrook Mall | | | |_| ) | | | | | || || |__ Vancouver BC, Canada, V6T 2A3 | | | _ / | | | \_/ || \_/ || __|Voice: (604) 222-1047 | | | | \ \ _| |_ | || | | || | Fax: (604) 222-1074 |_| |_| \_\|_____| \___/ |_| |_||_| Website: http://www.triumf.ca _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
