[rt-users] RTIR Blocks

2009-12-03 Thread pjaramillo
Has anyone modified RTIR to allow Blocks to be linked to Incident Reports instead of Incidents? If so, how? I don't like the fact that I have to create an Incident Report and then an Incident to create a Block. That logic is flawed. It assumes it takes an actual incident to put a block in

Re: [rt-users] RTIR Blocks

2009-12-03 Thread Maxwell A. Rathbone
Paul, Why would you want to block an IP before a problem occurs? And how would you know that the IP is going to be problematic before a problem occurs? We utilize RTIR for our Abuse handling. External sites email us to ab...@sagonet.com, which drops into RTIR's Incident Reports queue. From

Re: [rt-users] RTIR Blocks

2009-12-03 Thread pjaramillo
-users] RTIR Blocks Paul, Why would you want to block an IP before a problem occurs? And how would you know that the IP is going to be problematic before a problem occurs? We utilize RTIR for our Abuse handling. External sites email us to ab...@sagonet.com, which drops into RTIR's Incident