Re: [rt-users] Re-Display Ticket with added warning if owner changed during responding

2016-06-28 Thread David Schmidt
On 27.06.2016 21:31, Jim Brandt wrote: On 6/27/16 1:38 PM, Jim Brandt wrote: Hey and thank you for your answer, I am using RT 4.4 <%init> warn 'set checks_failure => 1'; $checks_failure = 1; <%args> $checks_failure => undef I expected every update to fail, but when I add a reply the

Re: [rt-users] Re-Display Ticket with added warning if owner changed during responding

2016-06-27 Thread Jim Brandt
On 6/27/16 1:38 PM, Jim Brandt wrote: Hey and thank you for your answer, I am using RT 4.4 <%init> warn 'set checks_failure => 1'; $checks_failure = 1; <%args> $checks_failure => undef I expected every update to fail, but when I add a reply the ticket is updated with "correspondence

Re: [rt-users] Re-Display Ticket with added warning if owner changed during responding

2016-06-27 Thread Jim Brandt
On 6/27/16 3:25 AM, David Schmidt wrote: On 24.06.2016 14:19, Jim Brandt wrote: On 6/23/16 8:19 AM, David Schmidt wrote: Hello In case someone takes the ticket ownership wile I am composing a response I would like to redisplay the ticket (the submitted response shouldnt be deleted) and add a

Re: [rt-users] Re-Display Ticket with added warning if owner changed during responding

2016-06-27 Thread David Schmidt
On 24.06.2016 14:19, Jim Brandt wrote: On 6/23/16 8:19 AM, David Schmidt wrote: Hello In case someone takes the ticket ownership wile I am composing a response I would like to redisplay the ticket (the submitted response shouldnt be deleted) and add a warning informing the user about the

Re: [rt-users] Re-Display Ticket with added warning if owner changed during responding

2016-06-24 Thread Jim Brandt
On 6/23/16 8:19 AM, David Schmidt wrote: Hello In case someone takes the ticket ownership wile I am composing a response I would like to redisplay the ticket (the submitted response shouldnt be deleted) and add a warning informing the user about the change in ownership. I guess this is the

[rt-users] Re-Display Ticket with added warning if owner changed during responding

2016-06-23 Thread David Schmidt
Hello In case someone takes the ticket ownership wile I am composing a response I would like to redisplay the ticket (the submitted response shouldnt be deleted) and add a warning informing the user about the change in ownership. I guess this is the correct callback