Le 13/01/2016 20:55, Aaron McCormack a écrit :
> Hi RT Users-
>
> I'm looking to create a scrip which enforces a maximum number of tickets of a
> certain status, per person, per queue.
>
> For example:
>
> Joe has 3 status open tickets and 4 status stalled tickets. By policy, Joe
> is only
Hi RT Users-
I'm looking to create a scrip which enforces a maximum number of tickets of a
certain status, per person, per queue.
For example:
Joe has 3 status open tickets and 4 status stalled tickets. By policy, Joe is
only allowed to have 3 open tickets at once.
Joe tries to change 1 of
