[rt-users] Searching Custom Fields is case sensitve

2007-07-02 Thread Kevin Squire
Hoping that reposting this on a Monday will be more productive then my earlier post, please forgive my double posting, but the bosses are looking for an answer and I don't have anything for them. I had a very unexpected result the other day. I did a search for the phrase admin in one of our

[rt-users] Searching Custom Fields is case sensitve

2007-06-28 Thread Kevin Squire
I had a very unexpected result the other day. I did a search for the phrase admin in one of our custom fields. The result was 0. When I did the search for the phrase Admin in that same custom field, I got tons of results. The custom field is an enter one value and the user can put in