Re: [rt-users] Send email from within RT

2011-05-25 Thread Kenneth Crocker
Yan, Why not just use the "Notify Others" method? You can always create a Custom Field to hold those addressee's and then have the template add those addressees from the CF to the template. I do that a lot. Kenn LBNL On Tue, May 24, 2011 at 9:29 AM, Yan Seiner wrote: > > On Tue, May 24, 2011 9

Re: [rt-users] Send email from within RT

2011-05-24 Thread Kevin Falcone
> > 3.8.10. I did find an autocomplete extension here: > > http://search.cpan.org/~nchuche/RTx-EmailCompletion-0.06/lib/RTx/EmailCompletion.pm > > and I have it installed and running but Outlook integration would be > outstanding. Look into RTx-EmailCompletion's LDAP integration and have it se

Re: [rt-users] Send email from within RT

2011-05-24 Thread Yan Seiner
On Tue, May 24, 2011 9:35 am, Jesse Vincent wrote: > > > > On Tue, May 24, 2011 at 09:29:32AM -0700, Yan Seiner wrote: >> >> On Tue, May 24, 2011 9:00 am, Jesse Vincent wrote: >> > >> > >> > >> > On Tue, May 24, 2011 at 08:57:35AM -0700, Yan Seiner wrote: >> >> We often find ourselves in a positio

Re: [rt-users] Send email from within RT

2011-05-24 Thread Yan Seiner
On Tue, May 24, 2011 9:29 am, Yan Seiner wrote: > > On Tue, May 24, 2011 9:00 am, Jesse Vincent wrote: >> >> >> >> On Tue, May 24, 2011 at 08:57:35AM -0700, Yan Seiner wrote: >>> We often find ourselves in a position where we need to send email to >>> peopl >>> who are not necessarily CCs or Admin

Re: [rt-users] Send email from within RT

2011-05-24 Thread Jesse Vincent
On Tue, May 24, 2011 at 09:29:32AM -0700, Yan Seiner wrote: > > On Tue, May 24, 2011 9:00 am, Jesse Vincent wrote: > > > > > > > > On Tue, May 24, 2011 at 08:57:35AM -0700, Yan Seiner wrote: > >> We often find ourselves in a position where we need to send email to > >> peopl > >> who are not ne

Re: [rt-users] Send email from within RT

2011-05-24 Thread Yan Seiner
On Tue, May 24, 2011 9:00 am, Jesse Vincent wrote: > > > > On Tue, May 24, 2011 at 08:57:35AM -0700, Yan Seiner wrote: >> We often find ourselves in a position where we need to send email to >> peopl >> who are not necessarily CCs or AdminCC. Typically this might be outside >> parties who review

Re: [rt-users] Send email from within RT

2011-05-24 Thread Jesse Vincent
On Tue, May 24, 2011 at 08:57:35AM -0700, Yan Seiner wrote: > We often find ourselves in a position where we need to send email to peopl > who are not necessarily CCs or AdminCC. Typically this might be outside > parties who review a project we're tracking. > I'd recommend using a comment and

[rt-users] Send email from within RT

2011-05-24 Thread Yan Seiner
We often find ourselves in a position where we need to send email to peopl who are not necessarily CCs or AdminCC. Typically this might be outside parties who review a project we're tracking. I've been looking for a way to do this and found this: http://requesttracker.wikia.com/wiki/AutoreplyOrC