Re: [rt-users] Send message to every non Privileged users in the Queue

2014-03-04 Thread Hajime Takase
Thanks all. 2014-03-05 6:10 GMT+09:00 Kenneth Crocker : > Kevin, > > Well hell. I'm old. I wasn't thinking. You're right. > > Kenn > > Sent from my Windows Phone From: Kevin Falcone > Sent: 3/4/2014 11:52 AM > To: rt-users@lists.bestpractical.com >

Re: [rt-users] Send message to every non Privileged users in the Queue

2014-03-04 Thread Kenneth Crocker
Kevin, Well hell. I'm old. I wasn't thinking. You're right. Kenn Sent from my Windows Phone From: Kevin Falcone Sent: 3/4/2014 11:52 AM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Send message to every non Privileged users in the Queue Kenn >You can creat

Re: [rt-users] Send message to every non Privileged users in the Queue

2014-03-04 Thread Kevin Falcone
Kenn >You can create a group and then write a scrip to search that group > membership and add them to >the cc list. That's hugely unnecessary since you can just add a group as a Cc after creation. Hajime >I have few hundred customers and few groups in the Queue.I want to send > th

Re: [rt-users] Send message to every non Privileged users in the Queue

2014-03-03 Thread Kenneth Crocker
to every non Privileged users in the Queue Hi, I have few hundred customers and few groups in the Queue.I want to send the messages to them like 'sales notice' or 'security notice' perhaps with making a new ticket.But apparently I can't add groups to CC when I create tic

[rt-users] Send message to every non Privileged users in the Queue

2014-03-03 Thread Hajime Takase
Hi, I have few hundred customers and few groups in the Queue.I want to send the messages to them like 'sales notice' or 'security notice' perhaps with making a new ticket.But apparently I can't add groups to CC when I create ticket. So is there any ways to send message to every non Privileged user