Re: [rt-users] Send message to every non Privileged users in the Queue

Kenn You can create a group and then write a scrip to search that group membership and add them to the cc list. That's hugely unnecessary since you can just add a group as a Cc after creation. Hajime I have few hundred customers and few groups in the Queue.I want to send the

Re: [rt-users] Send message to every non Privileged users in the Queue

Kevin, Well hell. I'm old. I wasn't thinking. You're right. Kenn Sent from my Windows Phone From: Kevin Falcone Sent: 3/4/2014 11:52 AM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Send message to every non Privileged users in the Queue Kenn You can create a group

Re: [rt-users] Send message to every non Privileged users in the Queue

message to every non Privileged users in the Queue Kenn You can create a group and then write a scrip to search that group membership and add them to the cc list. That's hugely unnecessary since you can just add a group as a Cc after creation. Hajime I have few hundred customers

[rt-users] Send message to every non Privileged users in the Queue

Hi, I have few hundred customers and few groups in the Queue.I want to send the messages to them like 'sales notice' or 'security notice' perhaps with making a new ticket.But apparently I can't add groups to CC when I create ticket. So is there any ways to send message to every non Privileged

Re: [rt-users] Send message to every non Privileged users in the Queue

-users] Send message to every non Privileged users in the Queue Hi, I have few hundred customers and few groups in the Queue.I want to send the messages to them like 'sales notice' or 'security notice' perhaps with making a new ticket.But apparently I can't add groups to CC when I create ticket. So