Fra: rt-users <rt-users-boun...@lists.bestpractical.com> på vegne av Tim
Gustafson <t...@ucsc.edu>
Sendt: 14. desember 2016 23:17
Til: rt-users@lists.bestpractical.com
Emne: [rt-users] Sending E-Mail From Within Custom Scrips
Our university has an "official" t
Our university has an "official" ticketing system, and one of our
support groups wants to use RT instead.
To make this happen, we're configuring the "official" ticketing system
to send e-mail to an RT queue. We've written a custom "on create"
scrip in that queue that modifies the ticket when it
