On Wednesday 28 June 2006 15:08, Barry L. Kline wrote:
Schultz, Eric wrote:
[snip]
I've been so
conditioned by the tons of lists for which I simply click Reply that I
completely neglected the Reply to all button
Kmail groks lists, so hitting reply does the Right Thing(tm): sends to
the
Hello All,
I have an update owner change template, but would like to
put a line in there to set the status of the ticket to open. Can someone let me
know how this can be done.
Thanks
Bene
___
Subject: Re: [rt-users] Setting Status to Open via Template
I am curious as to why you want to do this via Template and not via the
easier method using scrip action ??
Roy
Ben Blakely wrote:
Hello All,
I have an update owner change template, but would like to put a line
in
there to set
Ben Blakely wrote:
Hello All,
I have an update owner change template, but would like to put a line in
there to set the status of the ticket to open. Can someone let me know
how this can be done.
Damn! Can the list administrator please add a reply-to address for
this mailing list so
Brilliant article!
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Michael
Liebman
Sent: Wednesday, June 28, 2006 10:55 AM
To: Barry L. Kline
Cc: RT-List Users
Subject: Re: [rt-users] Setting Status to Open via Template
On 6/28/06, Barry L. Kline [EMAIL
Schultz, Eric wrote:
The short answer is no. The long answer is
http://www.unicom.com/pw/reply-to-harmful.html. At least that has been
the response in the past, and I, for one, want to keep it that way.
Well, I have been on the net long before the advent of the
world-wide-wait and all I can
