[rt-users] Stall Ticket Status is not changing to open after receiving response from requester

2014-01-29 Thread Ajay Kumar
Hi, I am using RT 4.2.1 and stall Ticket Status is not changing to open after receiving response from requester.Can some one suggest configuration steps if required. Looking forward for response pls. Regards, Ajay Kumar . Please don't print this email unless you

Re: [rt-users] Stall Ticket Status is not changing to open after receiving response from requester

2014-01-29 Thread Kevin Falcone
On Wed, Jan 29, 2014 at 07:32:58PM +0530, Ajay Kumar wrote: I am using RT 4.2.1 and stall Ticket Status is not changing to open after receiving response from requester.Can some one suggest configuration steps if required. Looking forward for response pls. Read through: