Awesome idea -- thanks, Chris!
-Original Message-
From: Christian Loos [mailto:cl...@netcologne.de]
Sent: Wednesday, November 11, 2015 1:33 AM
To: Parish, Brent; David Ramage; rt-users@lists.bestpractical.com
Subject: Re: Unable to create scrips in RT 4.2.12
Hi Brent,
you should
om
Subject: Re: [rt-users] Unable to create scrips in RT 4.2.12
The previous admin had made some customizations to the Tabs file. It looks
like some internal URL plumbing changed between 4.0.9 and 4.2.12, and the URLs
specified in the menu pointed to bad locations.
From: rt-users [mailto:rt-
Hi Brent,
you should give Callbacks [1] a chance.
We use this for years. Minor (4.2.11 > 4.2.12) version updates are done
without any modification. Sometimes even major (4.2.12 > 4.4.0) updates
can be make without changing a callback file.
Chris
[1]
Sent: Monday, November 09, 2015 3:54 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Unable to create scrips in RT 4.2.12
Good afternoon,
I recently inherited a RT installation. After upgrading our test system to
4.2.12 I am unable to create scrips, either locally or for a specific
Good afternoon,
I recently inherited a RT installation. After upgrading our test system to
4.2.12 I am unable to create scrips, either locally or for a specific queue. I
get a standard "An internal error has occurred" message from the web UI, and
the following in syslog:
[17510] Can't call