Re: [rt-users] Unable to create scrips in RT 4.2.12

2015-11-11 Thread Parish, Brent
Awesome idea -- thanks, Chris! -Original Message- From: Christian Loos [mailto:cl...@netcologne.de] Sent: Wednesday, November 11, 2015 1:33 AM To: Parish, Brent; David Ramage; rt-users@lists.bestpractical.com Subject: Re: Unable to create scrips in RT 4.2.12 Hi Brent, you should

Re: [rt-users] Unable to create scrips in RT 4.2.12

2015-11-10 Thread Parish, Brent
om Subject: Re: [rt-users] Unable to create scrips in RT 4.2.12 The previous admin had made some customizations to the Tabs file. It looks like some internal URL plumbing changed between 4.0.9 and 4.2.12, and the URLs specified in the menu pointed to bad locations. From: rt-users [mailto:rt-

Re: [rt-users] Unable to create scrips in RT 4.2.12

2015-11-10 Thread Christian Loos
Hi Brent, you should give Callbacks [1] a chance. We use this for years. Minor (4.2.11 > 4.2.12) version updates are done without any modification. Sometimes even major (4.2.12 > 4.4.0) updates can be make without changing a callback file. Chris [1]

Re: [rt-users] Unable to create scrips in RT 4.2.12

2015-11-10 Thread David Ramage
Sent: Monday, November 09, 2015 3:54 PM To: rt-users@lists.bestpractical.com Subject: [rt-users] Unable to create scrips in RT 4.2.12 Good afternoon, I recently inherited a RT installation. After upgrading our test system to 4.2.12 I am unable to create scrips, either locally or for a specific

[rt-users] Unable to create scrips in RT 4.2.12

2015-11-09 Thread David Ramage
Good afternoon, I recently inherited a RT installation. After upgrading our test system to 4.2.12 I am unable to create scrips, either locally or for a specific queue. I get a standard "An internal error has occurred" message from the web UI, and the following in syslog: [17510] Can't call