ce RT takes the e-mail to create the requestor maybe it is seeing
> > > the additional e-mail addresses and creating multiple requestors that
> way.
> > >
> > >
> > >
> > > Another thing that I just thought of (not sure if it will help) but
> > &g
ngton School of Public Health
> -Original Message-
> From: ruslan.zaki...@gmail.com [mailto:ruslan.zaki...@gmail.com] On
> Behalf Of Ruslan Zakirov
> Sent: Tuesday, July 03, 2012 9:17 AM
> To: David T. Grayston
> Cc: rt-users@lists.bestpractical.com
> Subject: Re: [rt-
an
> additional requestor.
>
>
>
> From: rt-users-boun...@lists.bestpractical.com
> [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of David T.
> Grayston
> Sent: Wednesday, June 27, 2012 8:54 AM
> To: rt-users@lists.bestpractical.com
> Subject: [rt-users]
Behalf Of David T. Grayston
Sent: Wednesday, June 27, 2012 8:54 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Unwanted extra Requestor added
Hi all,
RT: 4.0.5
When a new ticket is created by a privileged user via
"../rt/Ticket/Create.html" we're getting an unwanted s
Hi all,
RT: 4.0.5
When a new ticket is created by a privileged user via
"../rt/Ticket/Create.html" we're getting an unwanted second requestor
automatically added to the ticket. This is happening in all queues and its
always the same extra user added as second Requestor.
But this isn't happeni