Re: [rt-users] Unwanted extra Requestor added

2012-07-03 Thread Kenneth Crocker
ce RT takes the e-mail to create the requestor maybe it is seeing > > > the additional e-mail addresses and creating multiple requestors that > way. > > > > > > > > > > > > Another thing that I just thought of (not sure if it will help) but > > &g

Re: [rt-users] Unwanted extra Requestor added

2012-07-03 Thread David T. Grayston
ngton   School of Public Health > -Original Message- > From: ruslan.zaki...@gmail.com [mailto:ruslan.zaki...@gmail.com] On > Behalf Of Ruslan Zakirov > Sent: Tuesday, July 03, 2012 9:17 AM > To: David T. Grayston > Cc: rt-users@lists.bestpractical.com > Subject: Re: [rt-

Re: [rt-users] Unwanted extra Requestor added

2012-07-03 Thread Ruslan Zakirov
an > additional requestor. > > > > From: rt-users-boun...@lists.bestpractical.com > [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of David T. > Grayston > Sent: Wednesday, June 27, 2012 8:54 AM > To: rt-users@lists.bestpractical.com > Subject: [rt-users]

Re: [rt-users] Unwanted extra Requestor added

2012-06-27 Thread David T. Grayston
Behalf Of David T. Grayston Sent: Wednesday, June 27, 2012 8:54 AM To: rt-users@lists.bestpractical.com Subject: [rt-users] Unwanted extra Requestor added Hi all, RT: 4.0.5 When a new ticket is created by a privileged user via "../rt/Ticket/Create.html" we're getting an unwanted s

[rt-users] Unwanted extra Requestor added

2012-06-27 Thread David T. Grayston
Hi all, RT: 4.0.5 When a new ticket is created by a privileged user via "../rt/Ticket/Create.html" we're getting an unwanted second requestor automatically added to the ticket. This is happening in all queues and its always the same extra user added as second Requestor. But this isn't happeni