Re: [rt-users] Warning before sending correspondence

2014-12-21 Thread Ram
> > > We just got ... singed ... when someone accidentally sent a comment as > correspondence. Even with the red background in the message box. > > > > I'm guessing that this is a common failure mode, and am wondering > whether there is a { setting, plugin } that will pop up a "This is going to >

Re: [rt-users] Warning before sending correspondence

2014-12-20 Thread Landon Stewart
On Dec 20, 2014, at 7:31 AM, Jason Foster wrote: > > We just got ... singed ... when someone accidentally sent a comment as > correspondence. Even with the red background in the message box. > > I'm guessing that this is a common failure mode, and am wondering whether > there is a { setting,

[rt-users] Warning before sending correspondence

2014-12-20 Thread Jason Foster
We just got ... singed ... when someone accidentally sent a comment as correspondence. Even with the red background in the message box. I'm guessing that this is a common failure mode, and am wondering whether there is a { setting, plugin } that will pop up a "This is going to the Requestor ...