Thanks Jim and Ruslan.
I updated to the latest version of Request Tracker and the weekly / monthly
subscriptions are working now :-).
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Hi Ruslan,
I create a new dashboard and still can’t get the Frequency to work on the
dashboard. In the RT log I get the following
[Fri Sep 20 10:14:51 2013] [debug]: Checking against subscription 378 for
recurringtasks with frequency weekly, hour 11:00, dow Friday, dom 20, fow 1,
counter 6
Hi Jim,
Thanks for the reply.
We are running version RT 4.0.1.
So hopefully if we upgrade to v4.0.3 of later we may have some success ?
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You don't mention your RT version, so I'm not sure if this applies: There was
a bug in the early 4.0.x releases which prevented any weekly dashboards from
being emailed out. This was fixed in v4.0.3 in 2011.
-Original Message-
From: rt-users-boun...@lists.bestpractical.com
Hi,
Looks like you're subscribed to a dashboard that doesn't exist anymore.
On Wed, Sep 18, 2013 at 3:29 PM, globo michael.obr...@globoforce.comwrote:
I found the maillog anyone see this before ?
Unable to load dashboard 286 of subscription 287 for user joe: Failed to
+load dashboard 286:
Hi,
I currently have daily, monthly and weekly dashboards that I subscribe too
but for some reason I only receive the daily notifications.
I have setup the cronjobs as
0 * * * * /opt/rt4/sbin/rt-email-dashboards
I have enabled RT logging and get the following logs
Checking against
I found the maillog anyone see this before ?
Unable to load dashboard 286 of subscription 287 for user joe: Failed to
+load dashboard 286: Couldn't find row
(/opt/rt4/sbin/../lib/RT/Dashboard/Mailer.pm:219)
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